Privacy Policy
Last updated: 4/11/2024
The Danubian ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, thedanubian.com (the “Website”) or make a purchase from our webshop.
1. Information We Collect
We may collect and process the following types of personal data from you:
- Personal Identification Information: Name, email address, phone number, shipping and billing address.
- Order Information: Product orders, and purchase history.
- Technical Information: IP address, browser type, device details, and usage data (e.g., pages visited, time spent).
2. How We Use Your Information
We use your personal data for various purposes, including:
- Order Processing: To manage orders, process payments, and arrange for shipping.
- Customer Support: To respond to inquiries, requests, or feedback.
- Marketing and Promotional Communications: To send newsletters, promotions, and updates (you may unsubscribe at any time).
- Security: To prevent fraud and protect our website and your information.
- Analytics: To analyze usage trends and improve our website and services.
Lawful Basis: We process your data based on the following lawful bases under GDPR: contractual necessity for processing orders and managing your account, consent for sending marketing communications, and legitimate interests for security and analytics.
3. Sharing Your Information
We may share your information with:
- Service Providers: Third-party companies that help us operate our website, process payments, deliver orders, and provide customer support.
- Business Transfers: In case of a merger, acquisition, or sale of all or a portion of our assets.
- Legal Requirements: When required by law or to protect our rights, safety, or property.
We do not sell or rent your personal data to third parties.
4. International Data Transfers
If we transfer your data outside the European Economic Area (EEA), we ensure that it is protected by appropriate safeguards.
For more details on how we handle your data, please refer to the privacy policies of our third-party service providers:
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use our website. Cookies help us remember your preferences, optimize performance, and provide targeted ads. You can control your cookie settings through your browser preferences.
6. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. For example, we retain transaction data for a minimum of 6 years to fulfill tax and accounting obligations. Marketing data is retained until you opt-out or withdraw consent.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request access to your personal data.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data under certain conditions.
- Objection: Object to the processing of your data for marketing purposes.
- Data Portability: Request a copy of your data in a commonly used electronic format.
8. Right to Withdraw Consent
Where we process your data based on consent, you have the right to withdraw that consent at any time. To do so, please contact us or use the unsubscribe option in our communications.
9. Security
We implement appropriate security measures to protect your personal data. However, please note that no internet transmission is 100% secure, and we cannot guarantee absolute security.
10. Automated Decision-Making and Profiling
We may use automated decision-making to personalize your experience on our website, including suggesting products based on your browsing history. You have the right to object to automated decision-making under certain conditions.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.
12. Children's Privacy
We do not knowingly collect personal data from children under the age of 16. If we learn that we have inadvertently collected data from a child, we will take steps to delete it.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website. Please review this Privacy Policy periodically for updates.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact:
Katalin Rabel
Email directly: danubian.cakes@gmail.com
Or: Leave a message